Oceans Edge Resort & Marina: Frequently Asked Questions
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Q: Does Oceans Edge charge a resort fee?
A: Yes. Our nightly resort fee of $37 plus tax provides guests with the following:
- 1 hour of paddleboard, kayak, and bicycle use per guest, per day
- Resort activities (e.g. yoga, SUP classes, poolside movies, and lawn games)
- Hourly shuttle service to downtown Key West (9 a.m. to 11 p.m.)
- 6 saltwater pools that are temperature-controlled with poolside service and towels
- 24-hour gym access
- Resort-wide Wi-Fi
- In-room bottled water, coffee, and tea
- Onsite and digital concierge service
Q: Is there parking at the resort?
A: Onsite parking is available for $20/night plus tax per vehicle.
Q: Is there a shuttle to Duval Street?
A: Yes, our daily shuttle service makes visiting downtown Key West hassle-free. The shuttle departs the resort at the top of the hour between 9 a.m. and 11 p.m., with hourly drop-off and pick-up in front of the Waterfront Brewery in downtown Key West between 9:25 a.m. and 11:25 p.m.
Q: What are the pool hours?
A: Oceans Edge Resort guests have access to six temperature-controlled pools between 7 a.m. and 10 p.m. One of the pools is adults-only.
Q: Is there a fitness center?
A: Yes, and it is open 24 hours.
Q: Are there restaurants on site?
A: Yes. Yellowfin Bar & Kitchen restaurant offers breakfast, lunch, and dinner. Restaurant hours are 7 a.m. to 10 p.m., bar hours are 8 a.m. to 11 p.m. with happy hour 4:30 p.m. to 6:30 p.m. In-room dining and liquor service is available.
The cafe counter inside Yellowfin serves coffee, drinks and grab-and-go food between 6 a.m. and 4 p.m.
Q: Does the resort allow smoking?
A: No. Oceans Edge Resort & Marina is a fully non-smoking property. Smoking is not permitted in public areas, by the pool, in the restaurant, on balconies, or anywhere inside. This policy includes cigarettes, e-cigarettes, and cigars.
Q: Are pets allowed?
A: Two dogs under 50 lbs. per room are allowed with a fee, and they must always be accompanied by their owners. See what’s included in our pet-friendly amenities.
Q: Does Oceans Edge offer concierge services?
A: Both onsite and digital concierge services are available before and during stay. Click here to access digital concierge services. Our lobby concierge desk is open from 8 a.m. to 8 p.m. daily.
Q: What are the complimentary rentals hours?
A: Use of kayaks, paddleboards, and bicycle is available at the Tiki Hut between 9 a.m. and 5 p.m. Resort fee includes one hour of complimentary rental per day, per guest.
Q: What time are check-in and check-out?
A: Check-in time is 4 p.m., check-out is 12 noon. Early check-in and late check-out are based on the resort’s availability to accommodate these special requests. Fees might apply.
Q: Is there a charge for early departures?
A: Yes. Unless we receive 24 hours’ notice, an early departure fee will apply if guests leave prior to their originally scheduled check-out day.
Q: Is there a resort map?
A: Click here to download property map (PDF).