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Travel Information

COVID-19 Update

 

Updated 4/2

 

In response to an order issued by Monroe County Florida to limit exposure to the Coronavirus in the Florida Keys, Oceans Edge Resort & Marina will temporarily suspend all operations effective at 6 PM on Sunday, March 22, 2020. The closure will remain in effect until further notice and will be reevaluated every day. We are closely monitoring the rapidly changing situation of COVID-19 and we look forward to sharing an update with you on when we will reopen. A limited number of employees and management will remain at the property to secure and maintain the facility.

For those with existing reservations, please see our updated policies below:

  • Reservations (starting 03/22/2020 - 04/30/2020):  All reservations scheduled to stay between 03/22/2020 - 04/30/2020, will be canceled and fully refunded.
  • Existing Reservations (Beyond 04/30/2020):  Domestic/International: All reservations even those described as non-cancellable (“Advanced Purchase”) – scheduled to arrive before June 30th, 2020, can be changed or canceled at no charge up to 24 hours before your scheduled arrival.

Please contact us at 305-809-8204 or by email at info@oceansedgekeywest.com if there’s anything we can do to assist you.

Please note we are experiencing a high volume of calls and emails and thank you for your understanding and patience.